The Role

A vacancy has arisen at the Mediterranean College of Sport (MCS) & Sports Star Lodge for the post of Sales & Operations Executive on a full-time basis. This role is ideal for a proactive individual who can balance commercial awareness with strong organizational skills, driving sales opportunities while ensuring the smooth day-to-day coordination of bookings and client services. The successful candidate will play a key role in generating new business, managing client relationships, and supporting
operational processes to deliver a high-quality customer experience.

The selected person will be responsible for the following;

Sales

• Respond promptly and professionally to client enquiries via email, phone, and other communication channels.
• Proactively generate new business opportunities for the Mediterranean College of Sport, targeting local and international clients.
• Sell and promote facilities at MCS, including; Accommodation (beds), Sports Facilities, Classrooms & Education spaces
• Convert enquiries into confirmed bookings through effective sales techniques, negotiation and upselling.
• Conduct site inspections and show rounds of accommodation, sports facilities, and classrooms for prospective clients.
• Build and maintain strong relationships with Sports teams, schools, and other clients.
• Monitor bookings against sales targets and actively work to achieve and exceed them.

Reservations

• Manage and maintain the accommodation availability chart, ensuring real-time accuracy.
• Update and manage rooming lists, ensuring accuracy and timely distribution.
• Coordinate food and catering requirements with external caterers based on confirmed bookings.

Invoicing & Operations

• Prepare, issue, and follow up on client invoices in line with agreed terms.
• Liaise with internal teams to ensure smooth booking operations and client satisfaction, marketing and promotions.
• Maintain accurate records of reservations, client communications, and financial
documentation.
• Ensure all booked services are accurately reflected in billing.

Qualifications and Skills:

• Proven experience in sales, hospitality, or operations (preferably within accommodation, or sports sectors)
• Strong communication and interpersonal skills, with the ability to build and maintain client relationships
• Excellent organisational and time-management abilities, with attention to detail
• Commercial mindset with the ability to meet and exceed sales targets
• Confident in handling enquiries, negotiations, and closing sales
• Proficiency in Microsoft Office applications
• Problem-solving skills with a proactive and flexible approach
• Multi-tasking and can work under pressure and on her/his own initiative.

Intrigued to learn more? Submit your application now!

We are looking forward to hearing from you and meet you! Please send us your cv and covering letter by email to: careers.mcs@vassallogroupmalta.com