The role
A vacancy has arisen in our Accounts Department for the post of Junior Accountant on a full-time basis. The selected candidate would need to have a solid knowledge of accounting practices and would be prepared to support the Financial Controller in reporting, statements and guiding team members.

Main Responsibilities include:
• Assist with general ledger entries, accounts payable, and receivable processing.
• Prepare and file VAT returns, ensuring compliance with relevant tax regulations.
• Monitor VAT deadlines and resolve discrepancies.
• Reconcile bank accounts and maintain accurate financial records.
• Support the preparation of financial reports and statements.
• Supervise and guide other team members, ensuring accuracy and compliance with policies.
• Assist in month-end and year-end closing activities.
• Provide support during audits by preparing required documentation.
• Other ad-hoc reporting as may be required.

Skills and Requirements:
• Be in possession of a degree in Accounting or in process of obtaining the ACCA;
• Have two (2) years’ experience in a similar role would be considered an asset;
• Analytical and organizational skills;
• Excellent verbal and written communication skills, particularly in English;
• Able to build customer relationships and ensure good communication;

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com

The role
As Front Desk Agent at Campus Hub, you will play a crucial role in ensuring smooth and efficient day-to-day front desk operations. You will be responsible for managing various aspects of the front desk and customer experience operation including training and managing staff, supervising administrative and clerical duties, and addressing customer complaints and queries

Main Responsibilities include:

Customer Experience:
– Tending to guests’ complaints and questions and providing exceptional customer service.
– Ensuring that the front desk and reception area is kept clean and organized.
– Maintaining front desk office supplies and equipment.
– Coordinating with relevant departments to organize student activities, events, and workshops.
– Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
– Ensuring Customer records and files are up to date.
– Overseeing Customer Experience email to ensure student emails are being responded to in a timely manner.
– Ensuring student activities programme and events is being prepared and taking place regularly.

Team Leadership:
– Supervising and motivating the Customer Experience Officers.
– Organising work schedules and rosters for the Customer Experience Officers.
– Optimising schedules to ensure budgets are being adhered to.
– Conducting regular performance evaluations and providing constructive feedback for continuous improvement.
– Fostering a collaborative and supportive work environment to ensure high morale and productivity.

Administrative Duties:
– Overseeing Campus Hub administration, including room allocations, check-ins, and check-outs.
– Maintaining accurate records of student occupancy, payments, and complaints.
– Handling inquiries and resolve issues related to accommodation, facilities, and services.
– Monitoring expenses and identifying cost-saving opportunities without compromising quality or safety standards.

Skills and Requirements:
– Degree in hospitality or similar.
– A minimum of 2 years of experience in a front desk supervisory role or similar.
– Proficient in hotel front desk software such as Cloudbeds.
– Good understanding of procedures and practices in the hospitality industry.
– Excellent written and verbal communication skills.
– Strong organizational and time management skills.
– The ability to provide exceptional customer service.
– Good leadership and training abilities.

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com

The role

A vacancy has arisen in our Maintenance Department for the post of Maintenance Technician on a full-time basis. The selected candidate would need to have a solid knowledge of maintenance and would be prepared to support the maintenance team in the general tasks and duties.

Main Responsibilities include:

• Recording Electrical, Water and Gas meter readings.
• Recording hot water temperature.
• Recording chlorine level of first-class water system.
• Daily day-to-day maintenance in student accommodation and car park.
• Installation, testing, modification and commissioning of Extra low voltage system such as but not limited to CCTV System, Fire Alarm and Access control systems and car park system.
• Inspecting guest rooms and making modifications in room layout depending on guests’ requirements on booking.
• Assisting and monitoring sub-contractors working on site and in guest rooms; not limited to hot water system maintenance, electrical power generator and HVAC system routine maintenance.
• Following all health and safety regulations.
• Adhering to company policies and legal regulations.
• Other ad-hoc reporting as it may be required.

Skills and Requirements:

• Have two (2) years’ experience in a similar role would be considered an asset;
• Organizational skills;
• Good verbal and written communication skills, particularly in English;
• Able to build customer relationships and ensure good communication;

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com

The role

A vacancy has arisen in our Front Office department for the post of Customer Experience Officer on a full-time basis. The ideal candidate would need to have effective communication skills and be familiar with front office and office duties.

Main Responsibilities include:

• Welcoming and checking-in & checking-out guests.
• Preparing documents prior Check-in; including key preparation, booklet with T&Cs and Inventory list.
• Handing out documents to new arrivals & giving a welcome talk (Check-in paperwork and follow up).
• Collecting any pending balance, deposits and Eco Tax.
• Following up on missed deposits/payments/eco tax – issuing reminders when necessary.
• Logging & following up maintenance and housekeeping issues.
• Monitoring email inbox and hello inbox and actioning emails as needed.
• Refunding damage deposits including collection of bank details.

• Daily reporting of day-to-day maintenance in student accommodation and car park.
• Following all health and safety regulations.
• Adhering to company policies and legal regulations.

• Other ad-hoc reporting as may be required.

Skills and Requirements:

• Have One (1) year experience in a Hotel environment would be considered an asset;
• Organizational skills;
• Good verbal and written communication skills, particularly in English; 
• Able to build customer relationships and ensure good communication;  

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com.

The role

As part of the housekeeping team based at Campus Hub, you will attend to any cleaning requirements, covering the below main responsibilities.

Main Responsibilities include:

• Cleaning rooms, bathrooms and public areas.
• Sweeping and mopping floors.
• Dusting and polishing furniture.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Changing bed linen and making beds.
• Replenishing amenities according to operational standards.
• Reporting any maintenance issues to the appropriate department.
• Assisting guests with any requests or needs they may have.
• Returning and restocking cleaning cart at the end of the shift.
• Performing rotation cleaning duties as required.
• Updating task sheet on rooms cleaned.
• Communicating with your superior on any lost and found items.
• Other ad-hoc reporting as it may be required.

Skills and Requirements:

• Ability to speak in English
• Good communication skills
• Have one (1) year experience in a similar role would be considered an asset;

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you!