The role
As a member of the team, the Cleaner will be responsible for the cleanliness and upkeep of the property section within Vassallo Group Realty Ltd.

Main Responsibilities include:
• Responsible for maintaining the cleanliness and appearance of vacant residential and commercial properties owned by the Group.
• Checking the inventory of vacant residential properties.
• Perform thorough and detailed cleaning duties within condominium common areas
managed by the Group, including but not limited to stairs, windows, lifts, hallways and other communal spaces as assigned.
• Utilize appropriate cleaning equipment, tools and supplies to ensure high standards of cleanliness.
• Set up, stocks and maintain cleaning equipment and supplies.
• Follow safety protocols and procedures.
• Notify management of any damage or maintenance issues.
• Adhere to a cleaning schedule and complete tasks in a timely manner.
• Other cleaning duties as assigned by the Management.

Qualifications and Experience:
• Proven experience in a similar role would be an asset.
• Be in possession of a clean driving license (that allows you to drive in Malta)
• Able to communicate in basic English.
• Clean police conduct.
• Good time management skills.
• Ability to multitask and prioritise daily workload.

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! The selected person will be offered a competitive salary package amongst other benefits. Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com

Are you interested in working with a dynamic group of people in a fast-paced environment dealing with a variety of stakeholders? Do you enjoy working with people but are happy to take decisions alone? Do you want the ability to influence and grow with our brand and company?

The Role
Reporting to the General Manager the person chosen for the Marketing Executive role will be taking the lead on Campus Hub’s Marketing strategy.

Main Duties & Responsibilities
• Participating in the creation of our marketing strategy.
• Taking a lead and creating the company’s marketing plan in conjunction with senior management.
• Creates awareness of the Campus Hub brand via different channels including social media platforms.
• Develops engaging social media strategies in conjunction with the team.
• Manages social media platforms of the organization.
• Takes a lead in creating the Events calendar for the company.
• Follow up & Execution of the Events calendar.
• Engaging followers with regular company updates.
• Liaising with internal and external teams including design team, sales team and senior management.
• Building and maintaining key relationships with clients, agencies and vendors.
• Reporting on campaign performance to senior managers and external stakeholders.

Person Specification (Skills; Knowledge; Experience; Attitude)
• Previous experience in a marketing role.
• Knowledge and a keen interest in all social media platforms.
• Positive can-do attitude.
• Excellent Time-Management, Planning and Organisation Skills.
• Strong Communication and Interpersonal skills.

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com.

The role

As Customer Experience Executive at Campus Hub, you will play a crucial role in ensuring smooth and efficient day-to-day front desk operations. You will be responsible for managing various aspects of the front desk and customer experience operation including training and managing staff, supervising administrative and clerical duties, and addressing customer complaints and queries

Main Responsibilities include:

Customer Experience:
– Tending to guests’ complaints and questions and providing exceptional customer service.
– Ensuring that the front desk and reception area is kept clean and organized.
– Maintaining front desk office supplies and equipment.
– Coordinating with relevant departments to organize student activities, events, and workshops.
– Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
– Ensuring Customer records and files are up to date.
– Overseeing Customer Experience email to ensure student emails are being responded to in a timely manner.
– Ensuring student activities programme and events is being prepared and taking place regularly.

Team Leadership:
– Supervising and motivating the Customer Experience Officers.
– Organising work schedules and rosters for the Customer Experience Officers.
– Optimising schedules to ensure budgets are being adhered to.
– Conducting regular performance evaluations and providing constructive feedback for continuous improvement.
– Fostering a collaborative and supportive work environment to ensure high morale and productivity.

Administrative Duties:
– Overseeing Campus Hub administration, including room allocations, check-ins, and check-outs.
– Maintaining accurate records of student occupancy, payments, and complaints.
– Handling inquiries and resolve issues related to accommodation, facilities, and services.
– Monitoring expenses and identifying cost-saving opportunities without compromising quality or safety standards.

Skills and Requirements:
– Degree in hospitality or similar.
– A minimum of 2 years of experience in a front desk supervisory role or similar.
– Proficient in hotel front desk software such as Cloudbeds.
– Good understanding of procedures and practices in the hospitality industry.
– Excellent written and verbal communication skills.
– Strong organizational and time management skills.
– The ability to provide exceptional customer service.
– Good leadership and training abilities.

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com.

The role

A vacancy has arisen in our Accounts Department for the post of Accounts Clerk on a full-time basis. The selected candidate would need to have a solid knowledge of accounting practices and would be prepared to support the Accounts team in the general accounting and administration tasks and duties.

Main Responsibilities include:

• Recording sales transactions in the accounting system;
• Verifying and checking accuracy of sales documents;
• Reconciliation of sales;
• Tracking customer’s payments;
• Constant communication with sales team to ensure efficiency and accuracy;
• Other ad-hoc reporting as it may be required.

Skills and Requirements:

• Be in possession of an Advanced level of Education in Accounting;
• Have two (2) years’ experience in a similar role would be considered an asset;
• Analytical and organizational skills;
• Excellent verbal and written communication skills, particularly in English; 
• Able to build customer relationships and ensure good communication;  

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com.

The role

A vacancy has arisen in our Maintenance Department for the post of Maintenance Technician on a full-time basis. The selected candidate would need to have a solid knowledge of maintenance and would be prepared to support the maintenance team in the general tasks and duties.

Main Responsibilities include:

• Recording Electrical, Water and Gas meter readings.
• Recording hot water temperature.
• Recording chlorine level of first-class water system.
• Daily day-to-day maintenance in student accommodation and car park.
• Installation, testing, modification and commissioning of Extra low voltage system such as but not limited to CCTV System, Fire Alarm and Access control systems and car park system.
• Inspecting guest rooms and making modifications in room layout depending on guests’ requirements on booking.
• Assisting and monitoring sub-contractors working on site and in guest rooms; not limited to hot water system maintenance, electrical power generator and HVAC system routine maintenance.
• Following all health and safety regulations.
• Adhering to company policies and legal regulations.
• Other ad-hoc reporting as it may be required.

Skills and Requirements:

• Have two (2) years’ experience in a similar role would be considered an asset;
• Organizational skills;
• Good verbal and written communication skills, particularly in English;
• Able to build customer relationships and ensure good communication;

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com

The role

A vacancy has arisen in our Front Office department for the post of Customer Experience Officer on a full-time basis. The ideal candidate would need to have effective communication skills and be familiar with front office and office duties.

Main Responsibilities include:

• Welcoming and checking-in & checking-out guests.
• Preparing documents prior Check-in; including key preparation, booklet with T&Cs and Inventory list.
• Handing out documents to new arrivals & giving a welcome talk (Check-in paperwork and follow up).
• Collecting any pending balance, deposits and Eco Tax.
• Following up on missed deposits/payments/eco tax – issuing reminders when necessary.
• Logging & following up maintenance and housekeeping issues.
• Monitoring email inbox and hello inbox and actioning emails as needed.
• Refunding damage deposits including collection of bank details.

• Daily reporting of day-to-day maintenance in student accommodation and car park.
• Following all health and safety regulations.
• Adhering to company policies and legal regulations.

• Other ad-hoc reporting as may be required.

Skills and Requirements:

• Have One (1) year experience in a Hotel environment would be considered an asset;
• Organizational skills;
• Good verbal and written communication skills, particularly in English; 
• Able to build customer relationships and ensure good communication;  

Intrigued to learn more, and you have got what it takes to become part of this great team? We are very excited to hear from you! Please send us your cv and covering letter by email to: careers@vassallogroupmalta.com.

Responsibilities will include:

• Helping in the daily  duties within Cateressence making sure everything is kept clean and tidy
• Handling of payments
• Maintaining client relationships including order taking, and the handling of

Skills required:

• Having a confident, friendly and engaging personality with a service-oriented approach;
• Ability to communicate in both English and Maltese, and computer literate;
• Should be of a smart appearance.

If you are a motivated person, with drive, determination and enthusiasm we want to hear from you!

Interested candidates are requested to send their detailed CV by email on: careers@vassallogroupmalta.com.

Closing Date: 1^st July 2024